PrivacyPolicy
Your privacy is our priority. We do not store, process, or share any scraped data.
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Our Core Privacy Principle
We do not store scraped data on our servers. We do not retain any client data. All data collected through our scraping services is shipped directly to the customer's designated storage.
1. Data We Do NOT Collect or Store
Pyronets operates on a strict no-data-retention policy. We want to be completely transparent about what we do NOT do with your data:
- ✗We do NOT store scraped data - Any data we extract is immediately transferred to your storage destination and is never retained on our systems.
- ✗We do NOT store client information - Your personal details, company information, and business data are not kept in our databases.
- ✗We do NOT share client data - We never share, sell, or distribute any information about our clients to third parties.
- ✗We do NOT process data on our servers - All data processing happens in real-time during the transfer to your storage.
- ✗We do NOT maintain backups of scraped data - Once transferred, the data exists only in your systems.
- ✗We do NOT log scraped content - We do not keep logs of the actual data content being scraped.
2. How We Handle Your Data
Our service architecture is designed with privacy at its foundation. Here's how it works:
Direct Data Transfer Architecture
When you request data extraction, our systems scrape the requested information and stream it directly to your designated storage destination. The data passes through our infrastructure but is never persisted to disk. Think of it as a pipe - data flows through but nothing remains.
- ✓Real-time streaming: Data is scraped and immediately streamed to your storage.
- ✓No local storage: We have no persistent storage systems for client data.
- ✓Zero retention: Once transfer is complete, the data exists only in your systems.
- ✓Encrypted transfer: All data is encrypted during transmission.
3. What Information We DO Collect
To provide our services, we necessarily collect minimal information. This is limited to:
- •Account information: Your name, email address, and company details required to create and maintain your account.
- •Payment information: Billing address and payment method details for processing transactions.
- •Service configuration: Technical settings for your scraping jobs (target URLs, frequency, data fields).
- •Usage metrics: Anonymous statistics about service usage to improve our platform.
Important: The scraped data itself (product information, prices, contacts, etc.) is never stored on our systems. We only store the instructions on what to scrape, not the results.
4. Data Security
While we don't store scraped data, we take the security of our systems seriously:
- ✓Encrypted communications: All data in transit is encrypted using industry-standard TLS.
- ✓Secure infrastructure: Our servers are hosted in secure, SOC 2 compliant data centers.
- ✓Access controls: Strict access controls limit who can access our systems.
- ✓Regular audits: We conduct regular security audits and penetration testing.
5. Your Rights
You have full control over your account information. You can:
- Access and update your account details at any time
- Request deletion of your account and all associated data
- Export your account information
- Opt out of non-essential communications
Since we don't store scraped data, there is no scraped data to delete - it exists only in your storage. However, you can request deletion of your account information at any time.
6. Cookies and Tracking
Our website uses minimal cookies necessary for functionality:
- Essential cookies for website operation
- Analytics cookies (anonymized, non-invasive)
- Session management cookies
We do not use third-party advertising cookies or tracking that follows you across the internet.
7. Third-Party Services
We may use third-party services for:
- Payment processing (Stripe, PayPal)
- Server infrastructure (AWS, Google Cloud)
- Email delivery
These services have their own privacy policies. We ensure any third parties we work with meet our privacy standards.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: contactus@pyronets.com
- Website: https://pyronets.com/contact
We respond to privacy inquiries within 48 hours.